One of Foseco’s five areas for performance improvement is to raise quality standards in both our products and customers’ castings through constant performance monitoring.

Whatever our customers’ schedules demand, we work to provide total predictability of supply – and are flexible and responsive partners in times of emergency.

We are proud of our ability to help foundries derive significant economic benefits through detailed technical advice and support on any aspect of casting operations. This is all part of the renowned ‘Foseco Service’ – a partnership resource dedicated to giving our customers better financial performance and a major competitive edge.

Customer confidence – our most important quality award

We believe that our customers’ confidence in us is our most important quality award. Nearly all of our manufacturing locations are accredited to ISO 9000 series. Many of our operations including: Australia, Germany, India, Canada, Morval (USA), UK and USA are also accredited to the Ford Q series, VDA 6.1 or QS9000.

All Foseco manufacturing sites are either already accredited to ISO 14001 or are actively working towards it. All above reflect our commitment to the highest standards of Quality.

Our Quality approach has four key objectives:

• Identify and satisfy our customers’ needs and expectations
  – first time, on time, every time.
• Reduce variability and waste in everything we do.
• Involve every member of the Foseco team in the process.
• Provide clear and constructive communication with our customer when problems arise.